Careers at Active Capital Ltd.
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Spa Attendant

Department: Operations
Company: Palm Heights
Location:


We are now accepting applications for the following position:

SPA ATTENDANT


RESPONSIBILITIES INCLUDE:

• Greet arriving guests and members with a warm, friendly welcome; assist with checkins/
check-outs and handle inquiries promptly.
• Anticipate and exceed the needs of members and guests by offering refreshments,
amenities, and personalized service throughout their stay.
• Conduct tours of club facilities, including fitness, spa, and changing areas, to ensure
guests feel comfortable and pampered.
• Promote spa treatments, facilities, and retail products; recommend and upsell services
based on guests' preferences.
• Follow opening and closing procedures in accordance with standard operating procedures
(SOPs).
• Maintain immaculate standards in changing rooms, relaxation areas, treatment rooms,
public spaces, and wet areas, report maintenance issues to the Spa Manager.
• Demonstrate in-depth knowledge of club offerings to support seamless operations.
• Share guest and member feedback with leadership and team members.
• Provide support to front desk, housekeeping, and other teams as needed; perform light
cleaning duties.
• Resolve guest or member issues promptly and effectively.
• Maintain a tranquil, serene, and welcoming atmosphere across all areas.
• Be comfortable working on a flexible schedule, including weekends, evenings, and
public holidays.
• Physical stamina to stand for long periods, walk extensively, and perform light cleaning.
• Perform additional tasks assigned by leadership.

QUALIFICATIONS:
• Minimum 1 year of relevant experience
• High School Diploma or Equivalent

Salary: USD$8.00 - USD$11.00 Per Hour + gratuities

Benefits: In accordance with Cayman Islands law

Location: Grand Cayman

Employment Type: Full-Time

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