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F&B Server- Palm Heights

Department: Food & Beverage
Company: Palm Heights
Location:

We are accepting applications for the following position: 

F&B SERVER 



RESPONSIBILITIES INCLUDE:

  • Delivers exceptional service consistently
  • Mandatory requirement: Proven knowledge and hands-on experience with fine dining service standards as applied at Tillies and Yashinoki
  • Proven understanding of international service standards for casual dining concepts
  • Greets each guest promptly, courteously, graciously with eye contact, a smile and good posture
  • Recognizes regular guests and greets them by name
  • Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
  • Serves and clears food and beverage items in an unobtrusive and professional manner
  • Familiar with the menu, including preparation, ingredients and description
  • Familiar with the wine list and wine and beverage service including stemware used
  • Completes opening and closing side work as assigned and has all tables set according to standard
  • Provides confident and educated advice on menu options as well as food and beverage pairings, including specials for the day
  • Serves any dishes to guests while explaining the contents and preparation
  • Presets tables with appropriate items for each course when necessary
  • Follows the established procedures to ensure knowledgeable, correct and efficient order taking
  • Carries trays with all food and beverage items
  • Resets tables quickly and efficiently
  • Ascertains a guest’s satisfaction and handles any problem which may arise by informing a manager of the problem and how it was resolved
  • Recognizes and addresses potential intoxicated, disruptive or undesirable guests
  • Conducts self in a professional manner at all times to reflect the international hotel standards.

QUALIFICATIONS:

  • Minimum 3 years of relevant experience
  • High School Diploma or Equivalent
  • Strong menu/wine/beverage knowledge with pairing expertise.
  • Excellent communication, multitasking, and problem-solving in a fast-paced environment.
  • Physical ability to carry trays, stand for extended periods, and navigate outdoor/indoor spaces.

 

Hourly Range:  US$8.00-US$9.00 per hour + gratuities

Benefits: In accordance with CI Labour Act 

Location: Palm Heights, Grand Cayman, Cayman Islands 

Employment Type: Full-Time

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