Careers at Active Capital Ltd.
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F&B Server- Palm Heights
| Department: |
Food & Beverage |
| Company: |
Palm Heights
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| Location: |
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We are accepting applications for the following position:
F&B SERVER
RESPONSIBILITIES INCLUDE:
- Delivers exceptional service consistently
- Mandatory requirement: Proven knowledge and hands-on experience with fine dining service standards as applied at Tillies and Yashinoki
- Proven understanding of international service standards for casual dining concepts
- Greets each guest promptly, courteously, graciously with eye contact, a smile and good posture
- Recognizes regular guests and greets them by name
- Offers guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
- Serves and clears food and beverage items in an unobtrusive and professional manner
- Familiar with the menu, including preparation, ingredients and description
- Familiar with the wine list and wine and beverage service including stemware used
- Completes opening and closing side work as assigned and has all tables set according to standard
- Provides confident and educated advice on menu options as well as food and beverage pairings, including specials for the day
- Serves any dishes to guests while explaining the contents and preparation
- Presets tables with appropriate items for each course when necessary
- Follows the established procedures to ensure knowledgeable, correct and efficient order taking
- Carries trays with all food and beverage items
- Resets tables quickly and efficiently
- Ascertains a guest’s satisfaction and handles any problem which may arise by informing a manager of the problem and how it was resolved
- Recognizes and addresses potential intoxicated, disruptive or undesirable guests
- Conducts self in a professional manner at all times to reflect the international hotel standards.
QUALIFICATIONS:
- Minimum 3 years of relevant experience
- High School Diploma or Equivalent
- Strong menu/wine/beverage knowledge with pairing expertise.
- Excellent communication, multitasking, and problem-solving in a fast-paced environment.
- Physical ability to carry trays, stand for extended periods, and navigate outdoor/indoor spaces.
Hourly Range: US$8.00-US$9.00 per hour + gratuities
Benefits: In accordance with CI Labour Act
Location: Palm Heights, Grand Cayman, Cayman Islands
Employment Type: Full-Time