We are now accepting applications for the following position:

OPERATIONS MANAGER

RESPONSIBILITIES INCLUDE:
• Oversee daily beach operations including beach chair management,
cabana and equipment rentals, and overall beach service flow.
• Manage and supervise a team of approximately 18-20 beach and service
team members.
• Ensure all beach areas are properly set up, maintained, and secured
throughout the day.
• Maintain operational readiness for peak periods and high-volume days.
• Ensure exceptional guest satisfaction from arrival through departure.
• lead the team in delivering service aligned with Forbes hospitality
standards.
• Engage with guests on the beach to resolve issues and enhance
experiences.
• Monitor guest feedback and implement service improvements where
necessary.
• Oversee the beach F&B service cycle including order taking, food and
beverage delivery, and clearing of service items.
• Ensure efficient service of bento boxes and beach dining offerings.
• Coordinate closely with the kitchen, bar, and restaurant teams.
• Monitor beach F&B inventory and ensure proper stock levels.
• lead, coach, and motivate the beach operations team.
• Establish and enforce service standards and operational procedures.
• Conduct daily briefings to ensure team alignment with service
expectations.
• Support staff training to maintain Forbes-level service standards.
• Ensure the highest standards of beach cleanliness and presentation.
• Monitor removal of used equipment, food containers, and service items
from the beach.
• Maintain a safe and visually appealing beach environment.
• Serve as the primary liaison between Bonny Moon Beach Club and
neighboring hotels including Kimpton Seafire Resort+ Spa and Hotel
Indigo Grand Cayman.

QUALIFICATIONS:
• Minimum 5-7 years of hospitality operations experience, in luxury beach
clubs or resort environments.
• Strong background in guest service leadership and team management.
• Experience overseeing operations in high-volume environments.
• Proven ability to manage teams of 15+ staff members.
• Knowledge of luxury service standards (Forbes or similar) a must.
• Experience working

Salary: USD$70,000- USD$90,000 Per Annum

Benefits: In accordance with Cayman Islands law

Location: Bonny Moon Beach Club, Grand Cayman

Employment Type: Full-Time