Department: | Retail Sales |
Company: | Blackbeard's Trading Company Ltd. |
Location: | George Town, Grand Cayman, GC |
SALES ASSOCIATE
The Sales Associate position is responsible for providing support to the retail team leader.
MAIN DUTIES AND RESPONSIBILITIES
• Greet every customers
• Serve customers promptly and minimize delay and wait time
• Handle inquiries and identify customer needs
• Provide product information including price, location, and use of merchandise to customers
• Refer customer to sales personnel as appropriate
• Process credit and debit cards, checks, gift certificates, cash, and all other forms of payment in accordance with established policies
• Operate the cash register and prepare customer receipts efficiently
• Balance the cash register at the end of each shift or as scheduled
• Wrap, package, and/or bag merchandise appropriately
• Follow store policies for merchandise returns
• Maintain the integrity and safety of cash management systems
• Answer telephone calls courteously and provide callers with information as requested
• Complete sales functions in a professional and courteous manner
• Project a positive company image to the public
• Record and restock products
• Stock shelves, counters, racks, and tables with merchandise as assigned
• Organize and re-arrange merchandise as necessary
• Return misplaced items to correct locations
• Ensure the neat and orderly appearance of sales displays
• Work to prevent damage and theft of merchandise, and preserve materials in saleable condition
• Clean shelves, counters, floors, products and tables daily
• Assist with inventory functions as needed
• Assist with the presentation of promotional presentations, and sales programs as assigned
• Keep store sales areas clean, secure, and well maintained
• Other key duties requested by store team leader and/or Retail Supervisor
REQUIREMENTS, QUALIFICATIONS, EXPERIENCE AND SKILLS
• High school graduate or equivalent
• Excellent customer service skills
• Knowledge of cash register functions and processing payments
• Previous related experience preferred
• Organization skills and attention to detail
• Solid math abilities
• Ability to stand for extended time periods
• Ability to lift up to 25 lbs. occasionally and/or up to 15 lbs. frequentl