We are now accepting applications for the following position:

SPA HOST

RESPONSIBILITIES:

• Greet arriving guests and members with a warm, friendly welcome; assist with check-ins/check-outs and handle inquiries promptly.

• Anticipate and exceed the needs of members and guests by offering refreshments, amenities, and personalized service throughout their stay.

• Conduct tours of club facilities, including fitness, spa, and changing areas, to ensure guests feel comfortable and pampered.

• Promote spa treatments, facilities, and retail products; recommend and upsell services based on guests' preferences.

• Follow opening and closing procedures in accordance with standard operating procedures (SOPs).

• Maintain immaculate standards in changing rooms, relaxation areas, treatment rooms, public spaces, and wet areas, report maintenance issues to the Spa Manager.

• Demonstrate in-depth knowledge of club offerings to support seamless operations.

• Share guest and member feedback with leadership and team members.

• Provide support to front desk, housekeeping, and other teams as needed; perform light cleaning duties.

• Resolve guest or member issues promptly and effectively.

• Maintain a tranquil, serene, and welcoming atmosphere across all areas.

• Be comfortable working on a flexible schedule, including weekends, evenings, and public holidays.

• Physical stamina to stand for long periods, walk extensively, and perform light cleaning.

• Perform additional tasks assigned by leadership.

QUALIFICATIONS:

• Minimum 1 year of relevant experience

• Highschool diploma or equivalent

• Available to work a flexible schedule including evenings, weekends, and public holidays

Hourly Wage: USD$8.00 - USD$11.00 Per Hour + gratuities

Benefits: In accordance with Cayman Islands law

Location: Palm Heights, Grand Cayman

Employment Type: Full-Time